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Terms & Conditions

The terms that apply when you use our website and services.

LAST UPDATED · October 2026

1. Acceptance

By using this website or engaging ProTech Support, you agree to these terms. If you do not agree, please do not use our services.

2. Services

We provide technical support, web design and development, cloud and server services, digital marketing and consultancy. The scope, deliverables and timelines of each engagement are confirmed in writing before work begins.

3. Your responsibilities

You agree to provide accurate information, keep your own backups of important data before support work, and hold the rights to any content you supply to us.

4. Payments

Fees are as quoted or as listed on our pricing page. Monthly plans renew automatically until cancelled. One-time projects follow the payment schedule agreed in your proposal.

5. Third-party products

We are an independent service provider. Third-party software, hardware and platforms are subject to their own terms and warranties.

6. Limitation of liability

To the extent permitted by law, our liability is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect or consequential loss, including data loss.

7. Changes

We may update these terms from time to time. Questions? Email contact@protechsupport.us.